Frequently Asked Questions
How do I coordinate workers' compensation patient referrals with Defined PT?
It’s easy! Call us at (800) 605-6030 or complete our online referral form. Our friendly scheduling team will take care of the rest.
What should I expect during my first physical therapy visit?
Your first visit will include a thorough evaluation by experienced physical therapists. They’ll assess your condition, discuss your goals, and create a personalized treatment plan. Don’t worry— Providers in the DefinedPT Network are dedicated to helping employees recover from work injuries. As a valuable part of your medical care, physical therapy can positively impact healing and recovery efforts.
How long will my physical therapy sessions last?
Sessions typically last about 45 minutes to an hour, but this can vary based on your specific needs and treatment plan. The DefinedPT scheduling team will coordinate the proper care to help you recover efficiently.
Is physical therapy covered by workers' compensation?
Yes! Workers ‘ compensation benefits usually cover physical therapy recommended by your treating physician. We work closely with your medical provider, employer, and insurance provider to ensure you get the necessary approvals and coverage for your treatment.
What should I wear to my physical therapy appointments?
Wear comfortable, loose-fitting clothing that allows for easy movement. Sneakers or athletic shoes are ideal for most therapy activities.
How can I join the Defined PT Network as a provider?
We’re always looking for dedicated physical therapists to join our national network! If you’re interested, please call (800) 605-6030 or email us at info@definedpt.com for more information on how to get started.
What makes Defined PT different from other physical therapy networks?
We’re focused exclusively on workers’ compensation and return-to-work outcomes. Our specialized expertise ensures that DefinedPT providers are RTW goal-oriented, ensuring injured employees get the personalized care needed to recover and return to work quickly and safely.
How do you ensure the quality of care in the DefinedPT Network?
Quality of care is our top priority. We routinely utilize evidence-based treatment guidelines, regular assessments, and ongoing communication with all parties involved in the claim to ensure the best possible outcomes.
Can I request a specific physical therapist in the DefinedPT Network?
Absolutely! If you prefer a specific therapist within our network, let us know, and we’ll do our best to accommodate the scheduling request.
What is a Functional Capacity Evaluation (FCE)?
An FCE is a series of diagnostic tests performed in the physical therapist’s office. The evaluation measures physical abilities and determines the capacity to perform work-related tasks. It helps patients and medical providers make informed decisions about return-to-work status and necessary work restrictions.
How does Defined PT help with workers' compensation claims?
We streamline the entire process, from initial referral to treatment and communication with all stakeholders. Our team ensures that all necessary documentation is completed accurately and relayed promptly, helping to expedite your claim.
How do you handle scheduling and timelines for treatment?
We prioritize timely scheduling and treatment to ensure a smooth recovery process. Our efficient scheduling system easily accommodates special handling requests and claim service instructions, making the process hassle-free.
How do you ensure timely reporting for multiple parties involved in a claim?
Our staff excels at providing timely reports to all parties involved in a claim. We understand the importance of clear and prompt communication, and our scheduling system is designed to keep everyone informed.
How do you monitor the quality and accuracy of treatment records?
As a premier national physical therapy network, individual treatment records and diagnostic reports are carefully monitored for quality and accuracy. Our providers are experts in workplace injury. We routinely care for employees by documenting progress notes, treatment authorization requests, and functional capacity evaluation reports promptly and in appropriate Workers’ Compensation formats.
What should I do if I need to reschedule an appointment?
Physical therapy and diagnostic testing are time-sensitive steps in healing and recovery efforts. It’s important to complete appointments on the schedule your provider recommends. If you need to reschedule, call (800) 605-6030 as soon as possible to find a time that works for you.
How do you handle no-shows and cancellations?
We understand that life happens. Please notify us immediately if you need to cancel or reschedule. This helps us manage schedules and ensure that other patients can be accommodated.
What types of injuries do you treat?
Our qualified physical therapy providers treat various work-related injuries, including musculoskeletal injuries, repetitive strain injuries, and post-surgical rehabilitation. The goal is to help employees efficiently recover and get back to work safely and quickly.
How can I provide feedback about my experience with Defined PT?
We value your feedback! You can leave a review comment on our website, email us at info@definedpt.com, or call (800) 605-6030. Your input is appreciated and helps continuously improve our services.
What if I have questions or concerns about treatment or recovery progress?
Assistance is just a click or phone call away! Our team is always available to help address questions related to treatment modalities and report accuracy or overall recovery progress.
We are here to help. Ask a question and we will get back with you as quickly as possible.